Visits are held at the following times:
- Mon: 14:15 – 16:15
- Tue: 14:15 – 16:15
- Thu: 14.15 – 16.15
- Fri: 14:15 – 16:15
- Sat: 14:15 – 16:15
- Sun: 14:15 – 16:15
In addition to these normal visits there are Family visits are held once per month and are available to prisoners with or without children who are on enhanced status/regime. These visits are from 11:00-15:00 and are applied for by the prisoners on application.
The visitors centre arrange Child Centred Family Visits which take place once every school holiday. Aimed at prisoners with young children these are more relaxed than regular visiting sessions with prisoners allowed (encouraged!) to can get up from their seats and interact with their children. Requests for attendance to these days must come via prisoner application only.
To book an ordinary visit online go to www.gov.uk/prison-visits. All you need is the name and date of birth of the person you are visiting, their prisoner number and the visitors details. You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected] or call 01392 415 833, lines open Monday to Friday between 9:00 – 12:00 and 13:30 – 16:30
If you prefer, you can book a visit by calling 01392 415 833, , lines open Monday to Friday between 9:00 – 12:00 and 13:30 – 16:30. If you want to book by email complete one of the forms supplied by the prison (follow the links below) and send to [email protected]
- Visits Booking Request Form (Excel) (768KB)
- General Notes to Visitors (46KB)
- Visits Booking Request Form (Word) (282KB)
There is a visitors centre click here , or call 01392 415972 run by Choices Consultancy. This is situated at the bottom of the drive at the front of the prison. You should book in here for your visit at least 45 mins before the scheduled visits time to complete formalities and registration. There are lockers available at the prison to leave items such as mobile phones, cigarettes etc which are not allowed into the main body of the prison. You will be required to produce photo ID and proof of address, and you will be searched before being admitted to the visits hall. You are allowed to take a small amount of money into the hall to buy refreshments during your visit .
Getting there:
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The prison is close to the city centre. Exeter St David’s is the nearest main line station for trains 1 ½ miles away, and Exeter Central is ¼ mile from the Prison. (click here for train times) The main bus station is just over ½ miles away with frequent services which pass the prison Click here In addition a local bus operates to all the Park & Ride schemes which are located on the main arterial routes into the City.
If driving from the North you should exit at Junct 29 of the M5 and follow the signs for Exeter (B3183), to the city Centre. At the main traffic lights you will see “Next” Department store on your Left, go straight ahead until you come to a mini roundabout. The prison is directly in front of you. If approaching from the East you should travel down the A303 and follow the directions above from the M5 to the prison If approaching from the South West you should exit the M5 at Junct 30 and follow the signs for Exeter City Centre as you reach the city centre (“Next” Department Store) you should follow the directions as above.
The prison has no parking facilities for visitors at the prison, therefore all visitors should use the various public car parks.