HMP Millsike

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Key Contact Details

Name of Prison HMP Millsike
Address: Moor Lane
Full Sutton
York YO41 1FZ
Other contact details:
Web Site: www.mitie.com/all-sectors/immigration-and-justice/prisons/hmp-millsike
Email: hmp.millsike@mitie.com
Main switchboard: 01759 488888
At Risk hotline: 01759 488216 (Safer Custody, 09:00–15:00)
Fax:
Visits booking number: 01759 488887
Visits booking email: hmpmillsike-vbooking@forwardtrust.org.uk
Visits booking txt number:
Type of Prison: Male Cat C, Resettlement

HMP Millsike opened in April 2025 near Full Sutton, North Yorkshire, and is run by Mitie Care & Custody under a 10-year operating contract – the first UK prison to be privately operated by Mitie. It is also the UK’s first all-electric prison, built without a gas connection. The current Director is Sarah Mallender, who took over in June 2026, and the prison has a design capacity of around 1,500 places across six house blocks, though it is still being built up towards that figure.

As one of the newest prisons in the country, Millsike has faced some well-documented early operational challenges. The Independent Monitoring Board raised concerns in a letter to the prisons minister about safety and security at the site, including reports of doors and gates being left open, drug use, and staff needing to draw batons; some Board volunteers said they only felt safe visiting the prison in pairs. Recruitment and staffing have also lagged behind the pace of opening, meaning the prison has been operating below its full design capacity while it builds up its workforce, and the prison’s first director resigned in early 2026 citing these safety concerns before Sarah Mallender took over the role.

These are teething problems associated with standing up a very large new establishment rather than a long-term pattern, and the prison and Ministry of Justice have acknowledged them publicly. Families visiting a new prison like Millsike may find it helpful to confirm current visiting arrangements directly, as procedures can still be settling in — the contact and visiting details linked above are the best starting point.